Frequently asked questions

Got a question? Explore our FAQ below.

1. How do I create a trade account?

Creating a trade account is simple, fill in our online form here and someone will be in touch with you soon.

2. Can I order online?

Yes! You can shop our collections online with live 24/7 stock updates and prices. Use your login to shop here or if you wish to create an account, apply for one here.

3. How does delivery work?

To find our more information about our delivery process, simply see here.

4. Do you have a catalogue?

In line with our eco-credentials, we decided to stop printing catalogues in 2020. Instead, you can view it online here. You can also download our complete catalogue or download individual ranges per page, to do this, scroll down on our collections page.

5. Do you have a showroom?

Yes, we have a showroom if you would like to see our products in person. Simply book online for your VIP appointment.

6. Can I come and see your products?

Yes, we have a showroom which you can book to see here. Otherwise we regularly exhibit at trade shows throughout the year, keep up to date here.

7. Do you offer any promotions?

We regularly run offers and promotions exclusively to our mailing list. Sign up here on our homepage to be the first to find out.

8. Where is your showroom?

Our showroom is based in Dukinfield, Greater Manchester. Our full address is River Mill II, Park Rd, Dukinfield SK16 5PD.

9. What are your opening hours?

Our team are on hand to help 8am to 4:30pm.

10. Do you have an image library?

Yes, if you are an online retailer and wish to use our images, you will need to sign our image library request form. Get in touch with us here to request one.